Returns & Exchanges

At Groovy Girl Gifts, we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all non-personalized items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.